Open by default
Radical transparency. Nothing hidden.
Most agencies are opaque about where your money goes, how their team feels, and whether clients are actually happy. We're not. This page is our public commitment to openness — updated annually.
Pricing transparency
We think you should know exactly what happens to every pound you invest with us. Most agencies keep this hidden. We don't.
Updated Updated FY 2025/26
Our people are our biggest investment. More than half of every pound you spend with us goes straight to the specialists on your account: their salaries, their training, and their wellbeing. We reckon that's exactly how it should be.
How our clients feel
Client happiness
We measure client satisfaction regularly and share the results openly — good or bad. These scores are updated annually.
72
Net Promoter Score (NPS)
4.8/5
Client satisfaction score
94%
Client retention rate
<2hrs
Average response time
"Seed have been an incredible partner for us. Their transparency and data-led approach gives us complete confidence in where our budget is going — and the results speak for themselves."
Marketing Director
Global DTC Brand
How our team feel
Team engagement
Happy teams deliver better work. We measure this constantly — and act on it. These scores come from our anonymous annual engagement survey.
68
Employee NPS (eNPS)
94%
Employee engagement score
28/yr
Avg. holiday days taken
70+/yr
Charity days donated
"Seed genuinely strive to be a business that leaves the world in better shape than when they found it, and that makes it somewhere that's very satisfying to work."
Beth G, Seed
Diversity & Inclusion
Who we are
In our 2023 salary analysis, the average salary for women at Seed is £31,652 and for men £33,473. The difference is influenced by an uneven distribution in entry-level roles. We've launched a transparent pay and progression scale to promote equal opportunity for growth.
53%
Female workforce
47%
Male workforce
5.4%
Mean gender pay gap
3.2%
Median gender pay gap
Pay ratio
Lowest to highest earner ratio: 170%
We have a voluntary salary cap in place — the highest earner can earn no more than 260% of the lowest.
260%
Salary cap (max)
Open by default
Want to know more?
If you have questions about our pricing, how we work, or what life at Seed is like - please just ask us!
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