CRM

Marketing Automation

Automated flows that deliver the right message at the right moment, from welcome series to post-purchase nurture and win-back campaigns.

Our marketing automation capabilities

Marketing automation turns your CRM from a manual broadcast tool into an always-on revenue engine. We design, build, and optimise automated flows triggered by real customer behaviour, ensuring every subscriber receives the right message at the right time without manual intervention. From welcome sequences that convert first-time visitors to win-back flows that recover lapsed customers, every automation has a clear commercial purpose.

  • Welcome and onboarding sequences
  • Abandoned cart and browse abandonment flows
  • Post-purchase and cross-sell automations
  • Win-back and re-engagement campaigns
  • VIP and loyalty programme flows
  • Lead nurturing sequences (B2B)
  • Trigger-based transactional emails
  • Flow performance monitoring and optimisation

The impact of getting this right

1

Revenue generated 24/7 without manual campaign sends

2

Personalised customer experiences at scale

3

Recovered revenue from abandoned carts and lapsed customers

4

Increased repeat purchase rates through post-purchase nurture

5

Reduced manual workload for your marketing team

6

Compounding performance as flows are tested and optimised over time

Frequently asked questions

Common questions

We prioritise based on revenue potential. For most brands, welcome series, abandoned cart, and post-purchase flows deliver the highest immediate impact. We then build out the full lifecycle programme in phases, adding win-back, VIP, and browse abandonment flows.

Ready to grow?

Let's build something that performs.

Whether you're scaling up or shaking things up, we'd love to chat about how we can help. No hard sell - just a conversation about your goals.

Agile, bespoke solutionsPricing based on outcomesFlexible agreementsYour proposal's on us