Client Logo

Driving festive performance with a low-cost UGC strategy

2–3x

Higher Engagement

800%

Revenue Growth

1,400%

ROI

Personalised Gifts Shop (PGS) is a UK-based e-commerce brand known for customisable home wares, drinkware, and seasonal gifts. With a growing online presence and fast production turnaround, PGS is especially active during seasonal peaks like Christmas: a critical period for revenue generation and brand visibility.

Ahead of the 2024 festive season, the team wanted to elevate their Paid Social performance with creative content that would feel native to platforms like Meta and TikTok. However, seasonal gifting periods are crowded with high CPMs, stiff competition, and customer attention split across dozens of brands. PGS needed an efficient way to cut through during Christmas and Black Friday without drastically increasing spend.

The specific challenge was to source cost-effective creative that could deliver stronger engagement and drive bottom-line performance during Q4 – all while balancing creative testing, seasonality, and platform optimisation.

Our Approach

We identified user-generated content (UGC) as a strategic lever: content that feels relatable, authentic, and high-performing on Paid Social. But instead of producing expensive influencer content, we looked for a scalable, budget-friendly route.

We partnered with Influee: a platform that connects brands with creators at low cost and briefed a small group of influencers to create festive, family-oriented UGC focused on two hero products: personalised Christmas sacks and decorations.

Key elements of our approach:

  • Nine videos were sourced for a fraction of typical influencer fees, making room for broader creative testing
  • Each creator delivered multiple versions to support message variation and campaign agility
  • Messaging was adapted mid-campaign to support Black Friday urgency
  • A three-stage paid strategy (awareness, consideration, conversion) was used to guide traffic through the funnel

Results

Within a single month, the UGC campaigns delivered a marked uplift across impressions, traffic and attributed revenue while keeping production costs minimal.

  • 2–3x higher engagement was achieved across all ad sets, with several UGC creatives outperforming historical averages.
  • 800% revenue growth was generated compared to the cost of sourcing and producing the content.
  • 1,400% ROI validated UGC as a high-leverage format during peak season.

This approach not only proved the value of low-cost, high-performing content – it also laid the foundation for integrating UGC into PGS’s year-round Paid Social strategy.

The success of this campaign also reinforced the importance of agility: adapting creative in real time, aligning messaging to consumer mindsets, and pairing relatable content with structured performance strategy.

Do you want results like these? Let’s start the conversation.

Get in Touch

We achieve game-changing results for our clients.

We are specialists. We don’t try to be everything to everyone. Instead, we focus on delivering our core specialties where we can have the biggest impact.

  • Smartest Energy SEL

    Smartest Energy SEL

    Unlocking Growth with a Tailored LinkedIn Strategy

  • Digital Catapult

    Driving Conversions with LinkedIn Message Ads

  • First4Magnets

    Scaling Meta growth with Advantage+ Sales Campaigns

  • +588%

    Link Clicks

    +525%

    Leads Generated

    My/Architect

    Scaling Home Renovation Enquiries with Paid Social

  • InvestIN

    Unlocking Paid Media Performance with Unified Attribution

  • 20,000+

    Video Views

    +50% MoM

    Growth in Engagement

    StarBox

    Adopting trends to drive brand awareness on Tiktok

  • Liforme

    Snapchat Brand Expansion & Audience Discovery

  • Giggling Squid

    Turning local insight into national Paid Social impact

  • it Luggage

    it Luggage

    How we increased non-brand clicks by 411%

  • Learning People

    Optimising Costs of Meta Lead Generation Campaigns